Policies/Procedures

GENERAL INFO:

All registrations must be completed in full prior to the start of each program and all fees must be paid in full at that time of registration. Residency restrictions apply towards many programs.  Non-residents may participate in limited programs (Additional fees may apply). See program descriptions for more detailed information.  Hudson Recreation reserves the right to request Proof of Residency or Age Verification (Birth Certificate) at any time.

NOTE: When registering for programs please be sure to select the correct "FEE TYPE". Sibling Discounts may apply for some programs.

PHOTO POLICY: 
The Town of Hudson-Division of Recreation reserves the right to take photos of participants enrolled in programs or those attending a parks and recreation event.  These photos are to be used strictly by the Recreation Department for the purpose of the advertising in future brochures, catalogs, pamphlets, flyers and on the city webpage.  Organizations, including media relations, must have permission from the Parks and Recreation Director, Program Supervisor or Instructor prior to taking photographs.
 
C.O.R.I POLICY: 

The Town of Hudson-Division of Recreation CORI's all Staff and Volunteers.

REFUND POLICY: 

Most Registration fees are non-refundable, the only exceptions are:

  • If a program is canceled by the Recreation Department due to insufficient registrations, supervision or facility.

  • If the registrant must withdraw for medical reasons.  A doctor's note may be required. All medical refunds will be prorated with an additional $5.00 processing fee.
ALL REFUNDS ARE PROCESSED INTERNALLY AND WILL BE SUBJECT TO AN ADMINISTRATIVE PROCESSING FEE. 
NOTE: IN MOST CASES FURTHER PERSONAL INFORMATION WILL BE REQUIRED IN ORDER TO PROCESS A REFUND. REFUNDS ARE ISSUED THROUGH CHECKS FROM THE "TOWN OF HUDSON".  NO REFUNDS WILL BE ISSUED OR AUTHORIZED VIA CREDIT OR DEBIT CARDS.
 
Please call the Recreation Department at 978-568-9642 with any questions regarding refunds. 
 
PROGRAM CANCELLATION:

The Park Commission reserves the right to cancel, adjust, restrict and/or consolidate any or all programs, if deemed necessary, in the best interest of the Town. The Town of Hudson-Division of Recreation reserves the right to cancel any activity, program or event based on insufficient registrations, supervision or facilities.  All activities, programs or events will either be rescheduled or fees refunded. 

All classes have a minimum number of participants in order to be conducted.  If a class minimum is not met by the deadline date, an activity is canceled - please register early.

ONLINE REGISTRATION:

If you are a first time user you will need to create your own account by clicking on the register button.  After you have registered your household you will be able to go and select what program you want to participate in.  Please feel free to contact us for technical support or any other question you have about the online registration.
*IF YOU HAVE FORGOTTEN YOUR USER NAME OR PASSWORD, PLEASE DO NOT CREATE A NEW ACCOUNT!  CALL US AND WE WILL RETRIEVE THE INFORMATION.  THIS WILL ENSURE ALL PREVIOUS PAYMENT AND REGISTRATION HISTORY  REMAINS UNDER ONE ACCOUNT.

CREDIT CARDS AND CONVENIENCE FEES FOR ONLINE REGISTRATION
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There is a fee associated with using STRIPE, a service that securely sends payments online.  The fee is approximately 2.9% of the registration fee plus $0.30 per transaction.  The Town of Hudson-Division Recreation DOES NOT receive any portion of the fees.  
When paying by credit or debit card on-line HUDSON RECREATION is the charge that will show up on your statement.
All Payments in RecDesk are processed via an SSL connection to PayPal. SSL is an acronym for “Secure Socket Layer”, a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions. RecDesk and/or Hudson Recreation does not store your credit card information. We accept VISA, MASTERCARD and DISCOVER.